Frequently Asked Questions
Everything you need to know about shopping with Lollys Laundry
What is the typical shipping time for my order?
We strive to process all orders within 24 hours on business days. Domestic shipping usually takes 1-3 business days, while international deliveries can take between 5-10 business days depending on the destination.
How do I return a garment if it doesn't fit?
We offer a 14-day return policy from the day you receive your package. Items must be returned in their original condition with all tags attached. Please use our online portal to generate a return shipping label.
Which payment methods do you accept?
Lollys Laundry accepts all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through PayPal, Apple Pay, and Klarna.
How can I find the right size for me?
Each product page features a detailed size guide. Our designs often have a relaxed, feminine fit; if you are between sizes, we generally recommend sizing down for a more tailored look or staying true to size for the signature Lollys look.
How should I care for my Lollys Laundry items?
To ensure the longevity of our colorful prints and delicate fabrics, we recommend following the care label instructions carefully. Most items prefer a gentle machine wash at 30 degrees or hand washing, and should always be air-dried.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by region and will be calculated automatically at checkout.